FAQ

2/21/2016 Production Update:

THE TIME HAS FINALLY ARRIVED!!! OUR 2016 MODELS ARE ARRIVING DAILY AND ARE BEING PREPARED TO SHIP OUT!!!

We appreciate your paitence while we inspect, string and prep each model for delivery. Please remember we are an independent one on one kind of company and we will have your instruments ready ASAP!!!

1/11/2016 Custom Shop Update:

CAN I ORDER A CUSTOM BLAKHART GUIRAT OR BASS???

At this time, we are focusing on production models and do not have a full blown custom shop. That being said, I am able to produce an extremely limited number of one off instruments. Keep in mind, it will have to be an existing or future body shape and style from the Blakhart Guitars collection. thanks! -Z

9/21/2015 Production Update:

ATTENTION! Fans of Blakhart Guitars LLC. : After a few months of R&D, market analysis and just plain ole' doing what we want I have a list of new production that is sure to get you amped for 2016... ‪#‎BANEV6Z‬ ‪#‎MONO6‬ ‪#‎HEX‬ ‪#‎JKB8‬ ‪#‎RAINE6‬ ‪#‎RAINE7‬ ‪#‎VICE‬ ‪#‎KRONOS4ST‬ ‪#‎DOMINUS5DZL‬ ‪#‎KRONOS6‬ and my new personal favorite, ‪#‎INFIDELUS7VK‬. Current models that are still available include ‪#‎VICEJACK‬ ‪#‎HEXFMPF‬ ‪#‎DOMINUS6‬ ‪#‎DOMINUS4‬ ‪#‎MONOLITH4‬ ‪#‎BTK6‬ ‪#‎BTK7‬ AND THE ‪#‎TOMBV‬ Contact you local independent dealers and demand Blakhart Guitars and Basses!!! Cheers!!! -Z

A MESSAGE FROM OUR FOUNDER

‪#‎BLAKHARTGUITARS‬ ‪#‎BHFL‬ Chad Petit

Greetings all,
I am guessing many of you have been wondering what the hell is going on with Blakhart and myself over the last 4-6 months. Well, this letter is FAR from formal and FAR from a stuffy press release. I started Blakhart with the sole goal to be a down to earth and personally represented company with a direct connection to you…the player. I feel I did a pretty solid job of doing just that and I am very proud of what I have built to this point. Blakhart has grown from a flotsam dream of making a few guitars for me and a couple close friends to spanning the global music market with artists in nearly every country repping and playing Blakhart guitars and basses. I never dreamed it would grow to this point, and I am excited to see where the future takes it.
In regards to the future…Blakhart will, from this point forward, be moving ahead under new ownership. I have made the decision to pass Blakhart Guitar Company on to David Zeus. He has been working alongside me for the last couple years in dealer sales and has a very good understanding in what Blakhart means to me, to the players and to our roster. I trust him with the ability to take what I have started and move forward with it. Zeus is a great guy and I know all of you will appreciate him and what he is doing for Blakhart. I will be assisting him with the transition moving forward to insure that he makes the move into ownership as smoothly as possible. This transition will begin immediately and continue until full control is managed by Zeus over the next few months. I would sincerely appreciate it if all of you would welcome him with open arms and show him the respect and gratitude that you have all shown me over that last 5 years.
I have been thinking about this for some time, and wondering if and how things would pan out. This is not something I take lightly. This change is and will affect me on every level in every way. I have poured my heart and soul into Blakhart and I will forever have a void. I will do my best to remain in contact with all of the friends and acquaintances I have made during my time as owner of Blakhart Guitars. You have all played a HUGE role and I owe many of you greatly. I hope that you will also remain in contact with me and keep me informed as you plow ahead in your lives and careers as musicians. I know many of you have bright things in your futures. I wish you all the best moving forward on every level.

Chad Petit (Buford Strange)

When will your new models be available?

As the company is in transition, new models and new production is in the works. We appreciate your paitence while we build our new home base. In the meantime you can contact dealers in Va, Fl and Belgium who have limited stock on hand!

How to shop online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.

How do I checkout?

Once you are ready to checkout with the items in your shopping bag, click on the “checkout” button in your shopping cart.

INTERNATIONAL SHIPPING CHARGES: WILL NEED TO BE PAID VIA PAYPAL AS A SEPARATE TRANSACTION AT TIME OF SHIPMENT. PLEASE INCLUDE YOUR PAYPAL EMAIL ADDRESS SO WE MAY CONTACT YOU WHEN READY TO SHIP. Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.

Which Payment Methods do you accept?

We accept BUSINESS CHECKS, money orders, certified checks, cash, PayPal and the following credit cards in our online shopping cart: Visa, Master Card, and American Express. All payments are processed via PayPal, however you can pay with your credit card via PayPal if you don't have a PayPal account. Simply click the 'Don't have a PayPal account' when prompted to the PayPal login.

How can I track my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

Can I return a custom order?

Due to the custom nature of our products, any item to be returned is at the sole discretion of BG LLCs. Should the return be approved, up to a 40% restocking fee will be applied and shipping costs will not be refunded.